Jenny Luong

Jenny Luong is an accomplished Customer Success Manager with extensive experience in driving client engagement and account growth. Currently serving as the Lead Customer Success Manager at Attentive since January 2021, Jenny oversees integration and renewal processes for enterprise clients, managing a portfolio worth $6 million ARR. Prior to this role, Jenny was a Strategic Customer Success Manager at Extole, where responsibilities included managing a diverse client base, facilitating quarterly business reviews, and leading innovative marketing initiatives. Jenny also held roles at Oracle and Hand & Associates, contributing to successful business development and account management strategies. An alumnus of UCLA with a Bachelor of Science degree, Jenny has earned recognition for exceptional client service and mentoring efforts in the Customer Success field.