Ken Liu

Ken Liu is a highly experienced professional in customer support and data management, currently serving as a Senior Support Engineer at Attentive since April 2021. Liu has transitioned through various roles at Attentive, demonstrating expertise in addressing customer issues and ensuring satisfaction. Previous experience includes positions at Snap Inc. as a Location Data Entry Specialist and at Twilio as a Customer Onboarding Specialist, where data accuracy and customer relationship management were key responsibilities. Earlier roles in the hospitality sector, including Guest Service Assistant at Urban Plates and Steward/Cashier/Server at Lemonade Restaurant Group, highlight Liu's strong customer service skills. Liu holds a Bachelor of Science in Business Information Management from UC Irvine.