Lead Product Designer

Product · London, United Kingdom

Job description

About Attest

Founded in 2015 and headquartered in London and New York, Attest is a consumer research SaaS platform for the world’s biggest and fastest growing brands. Attest’s easy-to-use, self-serve dashboard is coupled with on-demand research expertise, empowering anyone to quickly conduct high-quality research and be continuously tapped into the consumer.

Some of the notable brands leveraging continuous insights to put the consumer’s voice at the center of their business with Attest include Unilever, Santander, Walgreens/Boots, Klarna, Brew Dr. Kombucha, Trustpilot, JCDecaux among many others. To date, Attest has raised $90 million in venture capital with backing from investors such as Kismet, Schroders, and NEA. To learn more about Attest, visit www.askattest.com.

The mission for this role 

As a Lead Product Designer you will be a senior individual contributor responsible for developing the design vision and delivering complex design projects at Attest. Your work will have a huge impact on how we build the future of research and in the process you will help set and elevate our design standards.

Your focus will be to…

  • Develop and deliver a design vision prioritising a great, coherent user experience, using the full range of your product design skills — from thinking about the overall strategy to designing the UI and interactions for those parts of the product.
  • Take potentially complex or ambiguous opportunities and collaborate with other disciplines (product, research, engineering, marketing, customer success) to turn them into problems you can solve iteratively with a squad. 
  • Actively participate in building and improving design culture, processes, and ways of working across Attest. You will be passionate about evidence-based design culture. You will regularly share your work, being open to feedback. 
  • The Lead Product Designer will be the voice of user centric design. You will continually be looking for ways to understand, capture, and solve our customers' needs, so we can improve their experience on the platform
  • Share your design knowledge and insight across the organisation, influencing a variety of stakeholders across Product, Tech and senior management.   
  • Provide mentorship, guidance, and support to help other designers grow professionally and achieve their goals.

We’d love to hear from you if…

  • You have previously worked as a Lead Product Designer or Senior Product Designer, working within a business owning complex projects. Agency or consultancy experience may be relevant if you can evidence working on complex projects start to finish.
  • Ideally, you will have worked within a B2B SaaS environment previously, being able to appreciate the challenges and opportunities of working in this space.
  • You have excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. 
  • You can articulate complex ideas and influence stakeholders at all levels. You can rationalise your design decisions, linking them to user needs and business goals. 
  • You enjoy working in an open and collaborative environment, sharing your work early and often, taking the opportunity to educate other designers and wider team members, whilst taking what opportunity to continuously improve, exploring ways to do things better. 
  • You are pragmatic. You pay attention to detail and care about design quality, but know when to prioritise speed of delivery
  • You demonstrate responsible autonomy. Where you see an opportunity for improvement or positive change, you speak up, share ideas and become part of the solution.
  • Results orientated with the ability to generate outcomes by taking the initiative and empowering autonomy to deliver outputs over inputs.

Salary:

The salary range for the Lead Product Designer role is £85,000 to £100,000.

Benefits:

Our benefits programme is designed with a focus on the wellbeing, engagement and growth of our people. 

Please see our list of benefits below:

  • EMI share options in the company so that as the business succeeds, so do you!
  • Benefits to support your career development and growth, including a career growth and development budget of £20 per month which can be accrued over the year. We’ll even give you £300 to set up your home office.
  • 25 days paid holiday per year, increasing to 26 after 3 years service and 27 after 4 years service. This is in addition to local public holidays and an additional average of 2 days off during the festive season. You can also take one month's fully paid sabbatical after 4 years service. 
  • We offer benefits that support your physical and mental health. These include enhanced sick pay, a £40 per month wellness allowance to spend on things that matter to your wellbeing which can be spent on a monthly basis or saved up for larger purchases over the year, and access to private and confidential coaching via Sanctus.
  • Family-friendly policies from your first day of employment, such as enhanced parental leave with primary careers receiving 18 weeks fully paid leave and secondary careers receiving 4 weeks full pay. We also have a fertility treatment and family support policy which include paid leave for those going through treatment and their partners. Should the worst happen, we have a pregnancy loss policy with paid time off to support you through this time. 
  • Spend up to 2 paid days per month – we call it 10% time – giving back to your community or supporting your favourite charity.
  • To help you save for your retirement, you’ll be auto-enrolled to our group pension plan through Penfold when you join. You can maximise your pension contribution through the salary sacrifice scheme. 
  • Receive support whenever you need it with our Employee Assistance Programme, Care First, available 24/7. 
  • Work from anywhere – spend up to 80 days per year working abroad +/-4 hours from London
  • An open, inclusive and supportive team where everyone is valued and all ideas and suggestions are welcomed. 

In-person and remote working balance ...

We are a collaborative bunch and know the value of solving problems together. We’ve adopted a hybrid working approach, where employees split their time between the office and their home / alternative place of work. Typically Attesters are in the office 2 days per week with the days and times in the office being agreed with the employee and the line manager based on the employee's preferences, workload and calendar which may vary week to week. Some Attesters come in more than twice a week and some come in less, it is about working autonomously to be at your best! 

Across Product and Technology, Tuesdays and Thursdays are the most popular office days so if a member of team is working in the office that week, they will probably come in on those days rather than other days of the week so they can collaborate with their peers. However, we’re mindful that flexible working arrangements can make a big difference for a variety of reasons and encourage Attesters to let us know the best balance for them.

Please note that Alyssa, our Product Director is on annual leave for 2 weeks so we are anticipating that we will let candidates know the outcome of their application by the end of June. The delay does not mean that we are not interested in your application, and if you have any questions in the interim, please reach out to talent@askattest.com

Our Commitment to Diversity, Equity and Inclusion 

The world’s best companies mirror the world around them. We are building an Attest that brings together, and actively celebrates, diversity in race, age, physical and mental ability, sexuality, gender identity and perspectives. Every Attester should feel they belong as their complete selves. We make an active choice to acknowledge and remove systematic inequality from our people and talent processes. We don't claim to have this all figured out yet, but it’s a journey we are fully accountable to. 

With this in mind, data shows that individuals from minority groups typically only apply if they meet every criteria listed. Based upon this insight, we wanted to take this opportunity to encourage individuals who meet some, but not all criteria to still apply as you may be the right person for the role! 

We want you to bring the best of you to the hiring process. Please contact us at talent@askattest.com if you’d like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities.

Peers

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