Product · Full-time · Remote · Remote possible
The Product Insights team’s mission is to deliver a strategic vision so that Included Health can impact the Quintuple Aim of healthcare: improved member experience, better health outcomes, lower costs, clinician well-being, and health equity. We are responsible for internal analytics and partner with a wide variety of cross-functional teams including operations, finance, product, clinical as well as data science and data engineering. Data is at the heart of everything we do here at Included Health, and our team uses it to give our partners super powers. This encompasses everything from understanding what our members need, improving our product features, optimizing our operations, and many other critical business decisions.
We’re looking for candidates with excellent analytical ability and strategic intuition to help continue our efforts in demystifying and removing the complexity from healthcare. This is a phenomenal opportunity for someone with a passion for improving healthcare, and someone who is curious and interested in becoming an expert across multiple domains.
About the Role Drive insight generation for complex projects both independently and in collaboration with cross-functional teams. Identify opportunities to better engage and navigate members so that we can drive top quartile outcomes at bottom quartile costs. Develop a deep understanding of how our products are being used and identify opportunities to better serve our members’ needs. Prototype novel approaches to measuring or inferring product and business performance. Develop dashboards with key visualizations for tracking product and business performance. Connect the dots on how our operational performance drives health outcomes. Scale our impact so we can bring our services to more people in need.
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