Kapil Kumar

Kapil Kumar is an experienced banking and insurance professional with a strong background in branch operations and customer service. Currently serving as the Branch Operations and Service Manager at AU Small Finance Bank since October 2021, Kapil has previously held positions as Deputy Branch Manager at ICICI Bank and Senior Associate in Customer Services at HDFC Life. An educational foundation in computer applications includes a Bachelor of Science from MGS University and a Post Graduate Diploma from Makhanlal Chaturvedi National University, complemented by a Senior Secondary degree from the Board of Secondary Education Rajasthan. Kapil's expertise includes branch compliance, audit, cross-selling banking products, and customer service operations across multiple financial institutions.