Parts Support

Customer Service · Costa Mesa, US

Job description

Your next opportunity awaits at Audi Fletcher Jones. We are hiring a Parts Support associate to join our team.

The Parts Support associate is responsible for assisting the parts and service department in pulling and delivering parts to technicians and customers.

Responsibilities

  • Deliver parts to technicians or customers in a prompt and efficient manner.
  • Pick and pull all requested parts accurately and dispatch parts to technicians.
  • Upon delivery of parts to work stall, pick up and log any return warranty parts and return them to the parts department.
  • Ensure all areas of parts department are fully stocked.
  • Ensure cleanliness of the parts department by disposing of trash, used boxes and packing material.
  • Adhere to factory warranty policies in regards to retaining parts and documentation used to complete warranty repairs.
  • Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

Qualifications

  • Valid in-state driver’s license and clean driving record
  • High School Diploma or equivalent
  • Previous experience in a related role preferred


Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Professional development assistance
  • Life insurance
  • Employee assistance plan
  • Disability insurance

 Pay: $18.00 / hour

At Audi Fletcher Jones, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer

Privacy Policy

Org chart