Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world and we’ve proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.

Software

Augment CXM

Matthew Swanson

Eric Dunn

The executive team at Augment CXM has a lot of experience in the tech industry. The managing partner used to work at the Silicon Valley Software Group and the CTO used to work at SpeakerText, which was acquired by CloudFactory. The team is also educated, with degrees from Carnegie Mellon University and Iowa State University.

CEO and Executive Team

About

Team members

Other teams at Augment CXM

Leadership Team