Shelby Price

Head of Customer Support at Aura Salonware

Shelby Price has a diverse work experience spanning multiple companies and roles. Shelby began their career at Aveda in 2013, where they held positions as an Assistant Manager, Lead Spa Educator, and Aesthetician until 2019. In 2018, they took on the role of Social Media Manager, a position they held until June 2022. In November 2021, Shelby joined Aura Salonware, initially working as the West US/Canada SaaS Account Manager. In this role, they successfully managed a large account deck, ensured a smooth onboarding process, resolved customer issues, and identified upselling opportunities. Shelby'sefforts contributed to maintaining a low churn rate and meeting revenue targets. In July 2022, Shelby transitioned to the position of Senior Product Specialist at Aura Salonware. As of November 2022, they hold the role of Head of Customer Support.

Shelby Price pursued their education in various fields. In 2013, they attended the Oliver Finley Academy of Cosmetology, where they earned a degree in Aesthetics. Two years later, in 2015, they briefly attended Aveda to become an Esthetics Instructor. Recently, in 2020, they enrolled at AFPA to study Holistic Nutrition and gained a degree in the same field.

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Timeline

  • Head of Customer Support

    November, 2022 - present

  • Senior Product Specialist

    July, 2022

  • West US/Canada SaaS Account Manager

    November, 2021