Emily Ryan is a seasoned Principal Product Designer at Australia Post, with extensive experience in product design and user research across multiple industries. Previously, Emily held positions as Lead Product Designer and Senior Product Designer at Australia Post, focusing on lodgement and support solutions. Prior roles include Senior Product Designer at Dark Blue Creative, where responsibilities encompassed user research, web and application design, and client project management. As Lead Designer at Secret Escapes, Emily managed design teams and digital solutions across multiple territories. Additional experience includes freelance web design and roles at ATD Travel Services, Contiki Holidays, Click Creative Online Solutions, and Rojay. Emily holds a Bachelor of Multimedia Systems from Monash University.