Max Tay

Max Tay is an accomplished professional with extensive experience in process governance, business and process architecture, and enterprise process transformation. Currently serving at Australia Post in a Process Governance role and as an Honorary Enterprise Fellow at the University of Melbourne, Max has held key positions at various organizations, including Greater Western Water and nbn™ Australia, where significant contributions were made in developing business process architectures and optimizing process management. Max's academic credentials include multiple master's degrees and specialized certificates from reputable institutions, reflecting a strong foundation in accounting, IT, and operations management.