Ines Sostaric

Ines Sostaric has extensive experience in product management and customer experience, currently serving as Branch Manager of Customer Experience & Products at the Australian Digital Health Agency since May 2017. Prior to this role, Ines was a Product Manager at MedicalDirector from October 2014 to February 2017, contributing to software solutions for healthcare professionals. Ines previously held positions as Product Owner and Senior Business Analyst at MedicalDirector, demonstrating expertise in facilitating customer discovery sessions and managing the software development lifecycle. Additionally, Ines led client services teams at MEDITECH and held various roles at St Vincent's Health Australia, including Product Implementation Manager. Ines holds a Bachelor of Information Technology from Swinburne University of Technology and multiple Agile certifications, underscoring strong qualifications in product management and analytical skills.