Nathaniel Hedrington is a Customer Success Manager at Auto Injury Solutions since September 2020, where responsibilities include supporting National Account Managers, resolving client issues, developing operational scorecards, and analyzing trends in complex data sets. Prior experience includes managerial roles in casualty claims at West Bend Mutual Insurance and American Family Insurance, overseeing investigations, compliance, and settlements for commercial general liability claims. Nathaniel's career began in various claims-related positions with organizations such as State Farm and Sedgwick and includes training and team leadership. Nathaniel holds a Bachelor’s Degree in Finance and Economics from Edgewood College, following earlier studies at Wartburg College, and a high school diploma from Edgewood High School.
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