Lerato Ngobozana is an experienced professional in application support and customer service, currently serving as an Application Support Engineer at Autoboys South Africa since March 2023. Previously, Lerato was a Customer Support Agent at Euphoria Telecom from January 2022 to March 2023. Experience includes a significant tenure as Helpdesk Coordinator and Project Assistant at TCM - Technology Corporate Management from June 2013 to January 2022, where responsibilities involved managing project communications and logistics. Additionally, Lerato worked as an Escalation Specialist at Bytes Managed Solutions from February 2013 to November 2014, focusing on addressing clients' escalated requests and providing timely resolutions.
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