Paari Krishnamurthy

VP, Customer Experience at AutoLeap

Paari Krishnamurthy is the current VP of Customer Experience at AutoLeap. Prior to this, they were with On Deck as a Program Partner from January 2021 to December 2022, teaching the 'Forecasting your Future' module at On Deck's Chief of Staff fellowship program. Krishnamurthy coached current Chief of Staffs to navigate their career next steps.

From January 2019 to December 2021, Krishnamurthy was Head of Merchant Success at Affirm, Inc. (PayBright). Paari built post-sales / customer success function responsible for $50MM+ annual revenue across 10,000+ merchants; joined as employee #50 and scaled to 250-300. Krishnamurthy also managed 50+ team members across 5 teams comprised of SMB Onboarding, Enterprise Implementations, Solution Engineering, Support and Account Management (started with team of 4). As Chief of Staff to SVP Revenue, they built new merchant pricing model, sales enablement training program and implemented new Salesforce process.

In 2021, PayBright was acquired by Affirm.

Prior to their time at Affirm, Krishnamurthy was Director - Customer Success Strategy & Ops at Influitive from January 2018 to December 2019. Before that, they were Director - Transformation at Scotiabank from January 2017 to December 2018.

Paari Krishnamurthy has a Bachelor of Arts in Honors Business Administration from Ivey Business School at Western University. Paari is also certified as a coach in OKRs, alignment, and measurement from OKR Expert.

Some of their coworkers include Kyle Zhao - SVP, Finance, Product & Operations, Adam Satow - VP, Customer Sales, and Jessica Granatowski - VP, Sales. Paari Krishnamurthy reports to Steve Lau, Co-Founder & Co-CEO.

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  • VP, Customer Experience

    Current role