Stephanie Cano

Director, Customer Success at AutoRABIT

Stephanie Cano has a strong background in customer success and account management. Stephanie currently holds the position of Director of Customer Success at AutoRABIT, where they are responsible for maintaining strong partnerships with customers and ensuring they see value from their investment in the company's products. Prior to this, Stephanie worked at Rackspace Technology, where they held various senior roles, including Strategic Customer Success Manager, Senior Service Delivery Manager, and Senior Account Manager. In these positions, they focused on driving success and value for strategic accounts, resolving technical issues, and delivering exceptional solutions to clients. Stephanie also has experience in sales and service, having worked as a Sales and Service Agent at Bankers Life. Stephanie began their career at USAA, where they worked as a Senior Member Relationship Specialist, developing customized financial solutions for clients. Throughout their career, Stephanie has consistently exceeded goals and received recognition for their outstanding performance and customer service skills.

Stephanie Cano attended the University of the Incarnate Word from 2005 to 2008, where they obtained a Bachelor of Business Administration (B.B.A.) degree with a major in Business Administration and Management, General. In terms of additional certifications, they completed the Scrum Master Certified (SMC) course in March 2015. In more recent years, Stephanie obtained various certifications, including AWS Technical Professional, AWS Business Professional, Azure Sales Fundamentals, Solution Conversations, and Solution Conversations Assessment Exam, all in March 2019. Stephanie also obtained certifications in The Six Morning Habits of High Performers and Sunday Habits for a Better Work Week from LinkedIn in January and February 2023, respectively. Most recently, in March 2023, Stephanie completed the Top 10 Rules for Highly Effective Leadership course offered by LinkedIn.

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Previous companies

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Timeline

  • Director, Customer Success

    January, 2022 - present

  • Customer Success Manager

    April, 2021

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