James Heij

James Heij is a seasoned IT professional with extensive experience in technical support and user assistance. Currently serving as a Senior Technical Support Specialist at Ministerie van Algemene Zaken since February 2021, James previously held similar roles at ABN AMRO Bank N.V. and AVANCE ICT Groep Nederland b.v. Since 2014, James has provided ICT support for high-profile personnel in both the Ministerie van BZK and the Shared Service Centrum ICT. Early career positions included roles at Samsung Electronics and Media Markt, focusing on sales and customer support. James is skilled in troubleshooting, managing software and hardware, and user training, with academic credentials from ROC Leiden.