Ashley Draklich

Ashley Draklich has a diverse work experience spanning multiple industries. Ashley is currently employed at AvantStay as a Strategic Account Manager, responsible for overseeing the vendor (homeowner) journey and ensuring successful integration into the company's portfolio. Ashley'srole involves enhancing vendor experiences, achieving quarterly goals, and resolving problems as a vendor advocate.

Prior to AvantStay, Ashley worked at Sonder Inc. as an Operations Manager for a certain period. In this role, they likely managed operational aspects of the business.

Ashley also has experience at Starcity, where they held multiple roles. Ashley started as a Member Concierge, then transitioned to a Member On-boarding Associate. After that, they became a Senior On-boarding Manager and demonstrated strong business acumen, capturing efficiencies in the onboarding process, and driving growth for the LA market.

At J Nichols Kitchen, Ashley worked as a Server/Manager, ensuring customer success and profitability through collaboration, staff training, and customer engagement. Ashley also developed an extensive training program to promote service standards.

Ashley'searliest work experience was at LA Fitness, where they progressed from a Front Desk Associate to an Assistant Manager and later became an Operations Manager. In this role, they expanded member base and retention rates, recruited and trained a high-performing team, and coached individuals to achieve their goals.

Overall, Ashley's work experience highlights their abilities in account management, operations, customer service, team management, and program development.

Ashley Draklich obtained a Bachelor of Science degree in Hospitality Administration/Management from California State University, Long Beach, from 2016 to 2018. In addition, they have received several certifications, including "Business Fundamentals for Customer Success Managers," "Customer Success Management Fundamentals," "Engagement Preparation Best Practices for Customer Success Management," and "Salesforce Essential Training" from LinkedIn in June 2022.