Nicole Perry

Nicole Perry has extensive experience in customer service and customer experience roles. Nicole is currently working as the Director of Customer Experience at AvantStay since April 2022. Prior to that, they worked at Soho House & Co, where they held the positions of Head of Customer Service, North America from January 2021 to April 2022, and Head of Customer Success, East Coast from August 2019 to January 2021. Before Soho House & Co, Nicole served as the Head of Customer Operations at Cater2.me from July 2018 to July 2019. Nicole began their career at Ten Lifestyle Group, where they worked as a Customer Service Manager from July 2015 to July 2018. In this role, they successfully managed a team of 20 customer service agents and exceeded performance targets. Throughout their career, Nicole has demonstrated expertise in optimizing customer support procedures, driving customer success standards, and improving team performance.

Nicole Perry has pursued their education in the culinary arts field. Nicole attended The Culinary Institute of America, where they earned an Associate degree in Occupational Studies in Culinary Arts. Nicole later furthered their education at the same institute and obtained a Bachelor of Professional Studies degree in Culinary Arts Management. The exact years of their attendance are not provided.