Carla Santor

Carla Santor has over 15 years of experience at Avaya, currently serving as the Process Manager for Avaya Operations Services since December 2007, focusing on operational and billing process management and improvements for Global Managed Services. Prior to this role, Carla held the position of Global Engagement Team Manager, where responsibilities included developing and enhancing processes for the operational management of multi-country and multi-region deals. Carla began their tenure at Avaya as a Business Architecture Process Manager from 2005 to 2007.