GR

Gabe Rivero

Vice President And GM Avaya Customer Experience Services: Global at Avaya

Gabe Rivero has extensive experience in leading global teams and managing multi-million dollar business units in the technology industry, particularly in the field of Customer Experience Services, Private Cloud Solution Delivery, and Managed Services. With a track record of exceeding revenue expectations, optimizing operations, and driving growth, Gabe has played crucial roles in organizations such as Avaya, DXC Technology, and Hewlett Packard Enterprise. Their expertise in solution design, vendor management, and service quality assurance has contributed to the success of various projects and initiatives throughout their career. Rivero's strategic leadership and ability to drive operational efficiency have been instrumental in achieving significant revenue growth and client satisfaction.

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Timeline

  • Vice President And GM Avaya Customer Experience Services: Global

    April 1, 2024 - present

  • Vice President: Avaya Customer Experience Services- North America

    June, 2023

  • Vice President And Gm, North America Services

    April, 2021

  • Vice President, Private Cloud Solution Delivery

    April, 2020

  • Senior Director - Avaya Enterprise Cloud & Managed Services

    November, 2018

  • Director Avaya Services Delivery- Solution Governance And Vendor Management

    June, 2017

  • Director- Service Design And Quality Assurance

    February, 2011

  • Senior Manager

    September, 2005

  • Operations Manager

    June, 2004