Patricio Omar Lapalma

Patricio Omar Lapalma has over two decades of experience in the technology and telecommunications sectors, currently serving as APS Client Principal - Sales Services and previously as APS Pricing Specialist at Avaya since November 2000. Responsibilities at Avaya included client support through Help Desk and Field Support, handling customer inquiries, problem resolution, and onsite assistance for Lucent and Avaya phone systems. Prior roles include Telemarketer at Starcom SRL and Technical roles at OPSYSTEMS S.R.L. and Master Soft SRL, focusing on PC maintenance, network configuration, and hardware assembly. Patricio holds a degree in Systems Engineering from Universidad Tecnológica Nacional and an Analyst in Systems degree from Escuela Nacional de Educación Técnica Nro 2.