Ioannis Papaioannou

Ioannis Papaioannou is a seasoned professional in the field of natural language processing and artificial intelligence, currently serving as the Lead NLP Engineer at Aveni since August 2024. Prior to this role, Ioannis co-founded and held the position of Chief Technology Officer at Alana from March 2020 to July 2024, where the focus was on enhancing user experience through natural conversational interactions. Ioannis has a robust academic background, including a PhD in Conversational AI and a Master's in Artificial Intelligence from Heriot-Watt University, where research involved optimizing coherence in human-machine conversations. Previous experience includes roles as a Research Associate, Presales Engineer, IT Supervisor, and Technical Support Specialist, demonstrating a diverse skill set in software development, technical analysis, and IT management.