Joel Stafford

Joel Stafford is an experienced technical and support professional with a background spanning various roles in IT and customer support. Currently serving as a Technical Support Specialist at Averhealth, responsibilities include managing hardware and software for desktops and laptops, administering Office 365 and Azure services, and leading migrations during company acquisitions. In addition, Joel is a Microsoft 365 HyperCare Support Engineer at Simply iCard Consulting and Technologies, specializing in pre-cutover planning, internal training, and troubleshooting end-user issues related to cloud services. Previous roles at Zeller+Gmelin Corporation and Pittsburgh Water & Sewer Authority involved providing application support, diagnosing workstation issues, and managing client interactions. Joel holds an Associate's degree in Computer Networking Systems from the International Academy of Design and Technology.