Franklin (Kuan-Jung) Hsu possesses extensive experience in IT support and technical operations across various companies. Currently serving as an IT support specialist at Avigilon since October 2013, Franklin manages IT tasks for the manufacturing site and provides remote support for global Windows systems. Prior experience includes roles at Nokia as an Engineering Tech Platform Specialist/Technical Support, handling local site backups and user administration, as well as providing help desk support. Franklin's career also features positions as a Computer Instructor, IT Specialist at Shin Kong Life Insurance Co., Ltd., and a Programmer/System Analyst, demonstrating a robust background in both technical support and programming. Franklin earned a Programming Diploma from the Institute for Information Industry and a Bachelor of Commerce from Fu-Jen Catholic University.
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