Eliza Hernandez-Chang

Eliza Hernandez-Chang serves as the Senior Manager of Business Strategy & Transformation at Aviva Canada since May 2023, acting as a strategic business advisor to the Managing Director of Global Corporate & Specialty (GCS) and leading initiatives across various domains. Prior to Aviva, Eliza had a nearly two-decade tenure at CIBC, where significant roles included Director of End-to-End Optimization, spearheading transformative initiatives for process optimization, and Senior Project Manager overseeing major workplace transformation projects. Additional experience includes leading cross-functional business initiatives as a Senior Business Consultant and driving digital and regulatory enhancements in financial services. Eliza holds educational credentials from the University of Toronto School of Continuing Studies.