Shetul Mistry currently holds the position of Sr. Director - Customer Advisory at Avo Automation, starting in September 2024. Prior to this role, Shetul served as a Customer Success Manager at Druva from May 2023 to September 2024 and as a Senior Customer Success Manager at Simplilearn from August 2022 to May 2023. Experience at Tricentis included various roles over five years, culminating as a Senior Customer Success Manager. Earlier in the career, Shetul worked at Cognizant in multiple positions from Associate Engineer to Programmer Analyst from October 2013 to August 2017, and began the professional journey as a Publication Coordinator at the International Society of Automation from June 2010 to June 2012. Educational background includes an MBA in Information Technology Project Management from Welingkar Institute of Management (2017-2019) and a BTech in Instrumentation and Control from Nirma University (2009-2013).