Brian Real is a seasoned professional in customer success and IT support, currently serving as a Customer Success Manager at AwaLabs since November 2020. Prior experience includes roles such as Information Technology Help Desk Lead at Aldridge, IT Support Manager at Charbonneau Industries, and IT Field Engineer at United Airlines, where Brian contributed to large-scale deployments and end-user support. Brian’s background also encompasses advanced repair and team leadership at Best Buy's Geek Squad, along with technical support for Verizon at Teleperformance. As a Technical Support Consultant in Uruguay, Brian established and managed independent technical support services prior to 2009. The career trajectory showcases a strong emphasis on customer service, project management, and technical expertise.
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