Angela Carmack

Angela Carmack's work experience includes serving as a Senior Director of Customer Success at Awardco since June 2023. In this role, they oversee the growth and expansion of the Customer Success and Customer Support teams. Angela has also launched a Women's Employee Resource Group called Recognize Women. Prior to this, Angela was the Director of Customer Success at Awardco from November 2020 to June 2023, where they successfully led a team of Customer Success Managers and implemented various initiatives. Before joining Awardco, Angela worked as the Director of Customer Success at Journeyfront from November 2018 to April 2020, where they prepared the company for scaling and achieved high net revenue retention. Angela also took on leadership responsibilities for the Data Science Department. Additionally, Angela has held roles at Grow.com as a Manager of Customer Success and as a Data Consultant, as well as at the Missionary Training Center as a Research and Evaluation Coordinator. Angela also served as the Peru Country Director at HELP International and interned at the Honorary Peruvian Consulate.

Angela Carmack obtained a Master's Degree in Public Administration from Brigham Young University, which they pursued from 2012 to 2014. Prior to that, they completed their Bachelor of Arts (B.A.) in Latin American Studies at Brigham Young University from 2007 to 2012. In terms of additional certifications, Angela earned the CoreXM Expert Certification Exam from Qualtrics in February 2022. Angela also holds a Six Sigma in Project Management Certificate from Utah Valley University, obtained in April 2021. Furthermore, Angela has a Qualtrics Silver Level Certification from Qualtrics, acquired in February 2016. Additionally, they completed a course called "SQL for Beginner Data Analysis" on Udemy, although the exact month and year of completion are not provided.