Chantale Callingham MBA, PMP is an experienced professional in client success and service management, currently serving as Vice President of Client Success at Awardco since April 2024. Prior roles include Director of Client Success at O.C. Tanner, where Chantale established key performance indicators and executed strategies to enhance customer satisfaction and retention, and Manager of Client Experience at O.C. Tanner, focusing on team leadership and client service transformation. Previous experience encompasses roles at Ibex CX, Bond Brand Loyalty, and academic qualifications including an MBA from the Australian Institute of Business and a Project Management certificate from the University of Toronto. Chantale demonstrates strong leadership, strategic planning, and a commitment to driving client success through insightful collaboration and process optimization.
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