Marco Tulio Villalobos Mtz.

Customer Success Lead at AwareX, Inc.

Marco Tulio Villalobos Mtz. started their work experience in 2000 at Axtel, where they held various roles, including Network Inventory Analyst, Network Inventory Solution Designer, Operation Support Sr. Analyst, and IT System Architect & OSS Project Leader. Marco Tulio was responsible for managing and integrating Network Inventory Systems, implementing software and services solutions, and administering provisioning systems and databases. From 2011 to 2014, they worked at Metrored MX as the Network Inventory Project Leader, leading the deployment of the Oracle Communications MetaSolv Solution. Marco Tulio then joined Ericsson in 2014 and served as a Solution Architect, Technical Subject Matter Expert, and E2E Senior Solution Architect. In these roles, they provided technical expertise, designed end-to-end solutions, and translated customer needs into technical offerings. From 2018 to 2022, they worked at Huawei México as the LATAM OSS Network Management & Service Assurance Solution Sales Manager, responsible for sales and solution development activities. Most recently, Marco joined Prodapt in 2022 as the LATAM Telecom Program Manager, overseeing telecom projects in Latin America. In 2023, they transitioned to AwareX as the Customer Success Lead.

Marco Tulio Villalobos Mtz. obtained a Master's degree in Information Technology Administration from Tecnológico de Monterrey, which they pursued from 1996 to 1999. Prior to that, they completed their undergraduate studies at the same institution, earning a Bachelor's degree in Electronic Systems Engineering between 1991 and 1996.

Links

Previous companies

Ericsson logo
Prodapt logo

Peers

View in org chart

Timeline

  • Customer Success Lead

    July, 2023 - present