Andreas Wessel Knaack

Andreas Wessel Knaack is a seasoned professional in business development and customer relationship management with extensive experience across various industries. Currently serving as Director of Business Consultants at Axcess Nordic since March 2020, Andreas focuses on optimizing customer contact for service-oriented companies. Previously, as CEO of TeleFaction from August 2009 to March 2020, significant achievements included driving organic growth, enhancing customer satisfaction, and strategizing for the company's sale. Additional roles include positions at Danske Bank Group as Head of Customer & Market Research and Chief Consultant in Business Development, as well as leadership in market research and service quality management at Topdanmark and Rådgivende Sociologer. Andreas holds multiple degrees, including a Cand.scient.soc. from the University of Copenhagen, with further education from esteemed institutions such as Harvard Square and London Business School in organizational leadership and decision-making strategies.