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Nikolle Nebl Jardim Aravanis

Customer Service Team Lead at Axi

Nikolle Nebl Jardim Aravanis has a diverse work experience. Nikolle started their career as an Intern at GAMPE, where they wrote articles and developed projects related to environmental management. Nikolle then worked as a Summer Researcher at the University of Florida, studying atmospheric pollution using a global 3-D model. Nikolle also interned as an Environmental Engineer at ASA Indústria, where they contributed to the development of the Clean World Better Life Program.

Nikolle went on to work as an Environmental Intern at the EnvE Lab, focusing on environmental engineering and contributing to the ICARUS project. Nikolle then worked as an Assistant Researcher at Aristotle University of Thessaloniki, where they wrote articles related to biochar's potential for supporting sustainable development goals.

Moving forward, Nikolle became a Customer Experience Specialist at TTCM Traders Trust, building relationships with customers and identifying sales opportunities. Nikolle then joined Cyprus University of Technology as a Graduate Trainee, participating in projects related to energy and the environment.

Nikolle's next role was as a Customer Verification and Support specialist at K.C. FIRIAKIS SERVICES LTD, specifically catering to the Portuguese and Spanish markets. Their most recent position is as a Customer Service Agent at Axi, where they have been recognized as the best customer support agent and promoted to Team Lead. Nikolle manages and builds new teams and has worked on various projects to improve company productivity.

Throughout their work experience, Nikolle has demonstrated their skills in customer service, environmental research, project management, and team leadership.

Nikolle Nebl Jardim Aravanis obtained a Bachelor's degree in Agriculture and Environment from Universidade Federal Rural de Pernambuco in 2018. Nikolle also participated in a Bachelor's degree exchange program at San Diego State University in 2014-2015. In 2020, they completed a Master's degree in Energy Systems from International Hellenic University and a specialization in ArcGIS from UC Davis Continuing and Professional Education. Nikolle is currently pursuing a Data Science Professional Certificate from Coursera, which they started in 2020 and is expected to complete in 2023. Additionally, they have earned various certifications in subjects such as cryptocurrency and blockchain, forex trading, renewable energy entrepreneurship, and project management.

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