Talles Santos is an experienced Customer Success Manager with a strong background in managing customer journeys and enhancing client relationships across various industries. Currently serving as a Senior Customer Success Manager at Azion since September 2021, Talles is responsible for translating enterprise customers' business goals into actionable results using Edge Computing technology. Previous roles include Customer Success Manager and Planning Consultant at Neogrid, where Talles developed customer relationships and implemented S&OP and DRP solutions, and Project Manager at UOLDIVEO, overseeing client B2B services projects. Talles also held positions at Exceda as an Account Manager for e-commerce clients and at Hewlett-Packard as a Senior Support Analyst. Educational qualifications include an MBA in Project Management from Uninove and a degree in Computer Science from Anfell College.
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