Patrik D. is an experienced IT professional currently serving as a Service Desk Engineer at Azul since October 2023, where responsibilities include providing comprehensive IT support, managing JAMF Pro for MacOS devices, optimizing patch management, and leveraging Microsoft Azure for cloud infrastructure. Prior to Azul, Patrik worked as a Field Ops Engineer 2 at Citrix from August 2021 to July 2023, focusing on onsite and remote IT support for EMEA/APAC regions and managing enterprise SaaS products. Patrik also held the position of Service Desk Agent at PwC Česká republika from January 2019 to July 2021, providing technical support for various hardware and software issues. Earlier experience includes serving as an End User Support Engineer at Verizon, where responsibilities included IT support for Prague and Ostrava offices. Patrik D. holds a Maturita degree in Information Technology from Business Academy, Ostrava-Poruba, completed in 2014.
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