Breanna McNulty

Breanna McNulty has over 10 years of work experience in customer service, sales, and management roles. In 2022, they began working as a Customer Support Specialist at BACtrack | The Leader in Breathalyzers. In 2021, they were a Customer Success Manager - Tier 2 at ClubReady, LLC. From 2019 to 2021, they were a Tier 2 Customer Support Team Lead at Procare Solutions, where they pulled weekly and monthly metrics to review and see if SLAs were being met, and assisted customers via chat, phone and email support. From 2017 to 2019, they were a Member Relationship Specialist at Golden 1 Credit Union, where they assisted with monthly audits and organized events such as branch promotions and team building activities. From 2014 to 2017, they were a Senior/Merchant Teller at SAFE Credit Union, where they assisted business members with their daily financial transactions and coached tellers on procedures and member service. From 2012 to 2014, they were a Lead Teller/Customer Service and Sales Representative at Wells Fargo, where they ordered cash and office supplies, guided customers on their financial transactions, and supervised and managed the branch on their own when needed. Lastly, from 2007 to 2012, they were a Shift Lead at Coldstone Creamery, where they created schedules to align with business and employee needs, balanced cash drawer and gathered daily deposits, and assisted customers with their requests and sold additional products for their orders.

Breanna McNulty attended San Jose State University from 2010 to 2012, where they earned a Bachelor's Degree in Communication, General.