Katie Marino is an experienced Enterprise Customer Success Manager at Balto, a leader in real-time guidance for contact centers, since January 2021. Prior to this role, Katie served as a Senior Customer Success Manager and Customer Success Manager at Cat5 Commerce from September 2018 to January 2021, contributing to exceptional shopping experiences. Additionally, Katie gained experience in eCommerce customer service at StyleCareers.com from January 2016 to September 2018. Katie holds a Bachelor of Science degree in Textile and Apparel Management from the University of Missouri-Columbia, completed in 2015.
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