Balto
Sebastian Armstrong is a seasoned professional in audio-visual (AV) operations and technical support, currently serving as a Senior Implementation Manager at Balto since January 2022. Prior roles include Implementation Manager and Technical Success Engineer at Balto, as well as Technical Support Specialist II at Biamp from May 2019 to December 2021. Earlier experience encompasses a short-term contract as a UC Technician at Apex Solution, overseeing AV Operations and Service Teams as an AV Operations Supervisor at Avisys INC, and a range of student leadership positions at Middlebury College, where responsibilities included managing crew and technical support for performances. Sebastian holds a Bachelor’s Degree in Sociology/Anthropology from Middlebury College and graduated with an International Baccalaureate Programme Diploma from North Hills Preparatory.
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Balto
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Balto is an artificial intelligence tool that transcribes and analyzes sales calls in real time to deliver live recommendations to sales reps while they navigate their calls. Sales reps use Balto to improve their communication skills, better understand customers’ needs, and consistently remember the key points that they need to address on every call.