Tess Witt is an accomplished professional in customer success and marketing, currently serving as a Customer Success Manager at Balto since January 2022, where involvement with AI-powered real-time guidance has driven increased conversions and customer satisfaction for contact centers. Prior experience includes a role as a 2020 Venture For America Fellow, contributing to economic opportunities in startups, and a Communications Associate position at Segue Partners. Tess has a strong marketing background, having worked as a Marketing Co-Op at 1819 Innovation Hub, where significant engagement growth was achieved on multiple social media platforms. Additional experience includes marketing internships and social media management roles, supported by a Bachelor of Arts degree in Communication, Marketing, and Public Relations from the University of Cincinnati, graduating with a 4.0 GPA.
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