Brian R. is an experienced Incident Analyst currently working at Bamboo Health since October 2021, where responsibilities include supporting a 24/7 network operations team and addressing system and network issues to ensure minimal impact on customer service. Previously, Brian worked at HumanTouch, LLC as an Incident Analyst and held various roles, including Information Technology Support Specialist, where Brian advanced from part-time technician to full-time within six months. Brian's background also includes entrepreneurial experience as a Permaculturist and Edible Landscaper. Educational achievements encompass a Bachelor's in Cybersecurity and Information Assurance from Western Governors University and a CompTIA CySA+ Certification, among other qualifications in computer engineering and support.
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