Jennifer McCarty

Jennifer McCarty has over 15 years of work experience in various technical roles, starting as a Senior Help Desk Analyst at Mercer Human Resource Consulting in May 2001 and ending their most recent position as a Tech Support at Bamboo Health in present. Jennifer'sexperience also includes working as an Applications/Documentation Specialist at Ford Motor Company and a Project Manager at Commonwealth Campaign Consulting. At each company, they have showcased their expertise in technical writing, project management, customer support, and software/hardware installation and support. Jenifer has gained advanced knowledge of computer hardware, software, operating systems, network operating systems, LAN/WAN, Active Directory, Novell, Notes, and other systems. Jennifer has a documented history of excellent customer service and utilized various ticketing software throughout their career.

Jennifer McCarty attended Sacred Heart Academy from 1986 to 1990, where they earned a diploma in college prep. Jennifer then attended the University of Louisville from 1990 to 1996, studying Criminal Justice/Police Science but did not earn a degree. In 2006, they obtained an HTML certificate from New Horizons.