Heather Pretzer

Heather (Noble) Pretzer has extensive work experience in customer support and technical support roles. Heather held the position of Director of Customer Support at Bamboo Rose since January 2018. Before that, from January 2016 to January 2018, they were a Support Manager at Bamboo Rose. Prior to joining Bamboo Rose, Heather worked at TradeStone Software as a Support Manager from November 2015 to January 2016, as a Senior Support Engineer from July 2014 to November 2015, and as a Technical Support Engineer from June 2012 to July 2014. Heather also worked at Ropes & Gray LLP as a Senior Technical Support Specialist from May 2010 to June 2012, at WilmerHale as an IS Support Analyst from September 2008 to May 2010, at Oracle USA as an Analyst, GSD Service Support from August 2007 to September 2008, at LODESTAR Corporation as a Desktop Support Specialist from November 2002 to August 2007, at Xchange, Inc as a Desktop Support from 2000 to 2001, at North Shore Music Theatre as a Desktop Support from 1999 to 2000, and at Cyrk, Inc as a Desktop Support from 1996 to 1997.

Heather (Noble) Pretzer attended Gloucester High from 1992 to 1996, but did not pursue a specific degree or field of study during that time.