Kristina Gonzalez

Kristina Gonzalez is an experienced professional in client services and customer care, currently serving as Vice President of Client Services at Banc of California since July 2015. Kristina has held several positions at Banc of California, including Assistant Vice President of Customer Service and Customer Service Manager, where responsibilities have included personnel actions, team supervision, and overseeing call center operations. Prior to Banc of California, Kristina worked at Oakley as a Customer Care Analyst and held various roles at Nordstrom spanning from Customer Service Supervisor to Senior Scheduling Lead, amassing extensive expertise in customer service management and operational efficiency.