Greta Sanches da Costa

Greta Sanches da Costa is a skilled professional in customer experience and product management with extensive experience in the financial sector. Currently serving as Gerente de Customer Experience at Bradesco since May 2022, Greta is responsible for defining product strategies, leading a multidisciplinary team, and improving customer journeys across digital channels. Previously, Greta worked at Santander Brasil from August 2019 to May 2022, holding roles including Product Manager and Sr Product Owner, where responsibilities involved managing digital products, coordinating multiple squads, and ensuring alignment with business strategies. Greta's career also includes a Product Owner position at Itaú Unibanco from July 2016 to July 2019, focusing on enhancing user experience and product delivery. Greta holds a postgraduate degree in Business Strategies from Saint Paul Escola de Negócios and a bachelor's degree from FEI.