Thamyres Guimarães

Thamyres Guimarães is an experienced professional in customer experience management within the education sector, currently serving as Gerente de customer experience at International School Education since January 2018. Responsibilities include managing a portfolio of 110 schools, analyzing performance metrics, creating strategic plans for account retention and expansion, and leading a team of coordinators and consultants. Previous roles include Coordenadora de customer experience and Consultora Educacional at the same company, achieving significant successes in client retention and satisfaction. Prior experience includes pedagogical management and administrative supervision in various educational organizations. Thamyres holds multiple degrees, including a Master of Business Administration and is currently pursuing further studies in Neuropsicopedagogia and an MBA focused on technology for business.