Erick Fonseca de Freitas Luiz

Erick Fonseca de Freitas Luiz possesses extensive experience in IT infrastructure and network operations, with a tenure at Safra as a NOC professional since June 2021, focusing on event management, high-impact problem resolution, and change execution. Prior to this, Erick worked at Lojas Riachuelo in various roles, including IT Infrastructure Analyst and Data Center Analyst, where responsibilities included incident management, server troubleshooting, and network monitoring. Notable prior positions also include Junior Support Analyst at Flex Relacionamentos Inteligentes and Lojas Riachuelo, along with experience as a Technical Support Technician at todo! Soluções em Tecnologia S.A. and a call center agent at DEDIC-GPTI. Educational qualifications include a bachelor's degree in Networks of Systems and Telecommunications from Uninove and a technical degree in Information Technology from Senac Brasil.