Marcos Chibani

Marcos Chibani is a seasoned IT professional with extensive experience in technology management and service innovation. Currently serving as Superintendente de TI at Safra since August 2019, Marcos previously held positions at IBM from October 2014 to July 2019, including IT Services & Innovation-Chatbot Manager and IT Services & People Manager. Marcos has a strong background in technical architecture, having worked as a Technical Architect at IBM Brasil, specializing in Smart Desktop Cloud solutions. Educational qualifications include an MBA in Information Technology from FIAP and bachelor's degrees in Technology of Information and Architecture from Universidade Paulista and Faculdades Integradas Rio Branco, respectively. Key skills include IT service management, customer relationship management, and expertise in ITIL and Lean/Agile principles.