Jessica Bryan

Jessica Bryan is the current Lead Customer Success at Banjo. Jessica has over 10 years of experience in sales and customer success. Jessica was previously the Vice President of Sales and Customer Success at Service Robotics & Technologies and the Senior Director of Strategy and Business Development at Momni. At Service Robotics & Technologies, they were responsible for developing and owning the end-to-end customer playbook, including biz dev, sales, marketing, strategic partnerships and customer success. Jessica also worked with the team to iterate and refine strategy and delivery of solutions, messaging, product, and revenue model. Jessica was also responsible for coaching and mentoring team members to improve skills, confidence and results. At Momni, they were responsible for team management, identifying and solving operational/strategy gaps, and business development. Jessica also developed and collaborated with the team to execute all business functions including: marketing, influencer and affiliate program, user growth and support, PR, and product development. Jessica has consistently achieved double digit, year over year, user growth.

Jessica Bryan holds a Bachelor of Science in Sociology from the University of Utah. Jessica is certified by LinkedIn in Building a Diverse Professional Network, Dealing with Microaggression as an Employee, Inclusive Mindset for Committed Allies, and Unlocking Authentic Communication in a Culturally-Diverse Workplace. Jessica is also certified by HubSpot in Sales Software and by Yoga Alliance in Yoga Teacher Training.

Their manager is Jessie Councilman, VP of Finance & Operations. Natasha Lleras - Customer Success Manager , Alexa Goldschrafe - Customer Success, and Dan Gates - Customer Success report to Jessica Bryan. They are on a team with and Kelly Banser - Recruiter.