Natasha Lleras

Customer Success Manager at Banjo

Natasha Lleras is a Customer Success Manager at Banjo. Natasha was previously a Marketing Campaign Manager at Seashine Financial, LLC from December 2019 to August 2020. In this role, they led the design, execution, and optimization of creative marketing campaigns for the mid-market segment. This included defining campaign objectives, target audiences, and strategies; identifying the optimum marketing mix of deliverables, events, and media; and leading digital strategy and collaborating on content and event direction for the mid-market segment. Natasha also worked with various teams to produce creative and engaging marketing assets, including infographics, slideshares, social posts, landing pages, podcasts, animated gifs, product collateral, email offers, and other tools as needed. Natasha measured the results of marketing campaigns and used those learnings to inform future campaigns. Additionally, Natasha monitored performance via real-time listening and analytics dashboards, pivoting and responding as needed. Finally, they led the development and publication of outside-in market conversations that lead a path back to product messaging for this target segment.

Natasha Lleras has a Bachelor of Science in Psychology and Marketing from Southern New Hampshire University. Natasha also has a Diploma in Business from Logan High School. Natasha has certifications from Udemy in Digital Marketing and Media Foundations Certification, and Small Business Marketing. Natasha is also Banjo Certified from Banjo, and has Google Add Words and Google Analytics certifications from Google.

Natasha Lleras reports to Jessica Bryan, Lead Customer Success. Natasha Lleras works with Dan Gates - Customer Success, Alexa Goldschrafe - Customer Success.

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Timeline

  • Customer Success Manager

    Current role

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