Deepak Nandha

IT Customer Service Manager at Bank for International Settlements

Deepak Nandha has extensive experience at the Bank for International Settlements (BIS) since January 2001, currently serving as IT Customer Service Manager, where responsibilities include overseeing the transition from outsourcing to insourcing of IT Service Desk operations and achieving a 95% positive customer feedback rate. Previously held the position of Documentum Product Manager, managing delivery, operations, and project coordination for Documentum products, along with project management for a range of IT initiatives. Prior to BIS, Deepak Nandha worked at Bechtel as a Documentum Specialist. Academic credentials include a Bachelor of Engineering in Civil Engineering from the University of East London School of Architecture, Computing and Engineering, following education at Langdon Comprehensive School.

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