Arlene A Yates is an experienced quality engineer currently serving as Vice President at Bank of America since February 2013. Previously, Arlene held the position of AVP - Applications QA Capital Market at Bank of America Merrill Lynch until December 2017. Arlene's career includes roles as an Associate - Application Support Analyst at JPMorgan Chase & Co. and GMI Service Team Leader for Asia Pacific Zone at Newedge, where responsibilities included providing level 2 support and serving as a liaison between the APAC and USA operations. Arlene began their career as a Programmer Analyst at FAST Friendly Advanced Software Technology and Del Monte Philippines. Arlene earned a Bachelor of Science degree in Chemical Engineering with a focus on Chemical Processes and Instrumentation from the University of the Philippines Los Baños from 1987 to 1993.